Gene's Plumbing handles toilet repair and installation across New Athens and the surrounding area — licensed, insured and available for emergencies.
Rocking toilets in New Athens usually mean the flange or the floor underneath has failed, and the wax seal has been leaking slowly for a while.
Every house handles toilet repair and installation a little differently depending on its age, and New Athens has plenty of both old and new. The fitting, the pipe material and the way the last plumber left it all change what the right repair is.
That is why the New Athens truck carries parts for more than one era of plumbing. The toilet repair and installation job gets finished on the first visit wherever it can be, because a second trip costs you a day and costs us the trust.
What happens from the first call to the final test.
Tell us what you are seeing, hearing or smelling. If water is actively running into the house, you get walked to your main shutoff before anything else is discussed.
Finding the real cause is what keeps the repair small. Opening one square foot of wall instead of twenty starts with knowing exactly where to open it.
If there is a cheaper option that will actually hold, you hear about it. If the cheap option is a patch that fails in six months, you hear that too.
The repair gets made with proper materials, pressure tested where the job allows, and checked in front of you before anything is closed back up.
Common questions, answered plainly.
It depends on what the diagnosis turns up, which is why you get a firm price for your toilet repair and installation job in New Athens before any work starts rather than an hourly rate that runs while you wait.
Absolutely. If another company has quoted you for toilet repair and installation in New Athens, a second look either finds a smaller fix or confirms the first diagnosis so you can spend with confidence.
Drop cloths go down before anything starts, cuts are made as small and as clean as the toilet repair and installation job allows, and everything removed leaves with the truck when the New Athens work is done.
You get a straight answer on that. Plenty of New Athens customers are told their toilet repair and installation situation can reasonably wait a season, and plenty are told it cannot. The diagnosis decides it, not the sales value.
Real reviews from real service calls.
"Burst pipe in the crawlspace in January. He had the main off and the section cut out before I finished explaining. Pressure tested it in front of me before he closed it up."
"Our water smelled like sulfur since we moved in. They tested it instead of guessing, put in the right filtration, and the smell was gone the same day."
"Kitchen drain had been slow for a year. Ran the cable, then put a camera down and showed me the grease ring on his screen. Explained what to stop pouring down it. Has not backed up since."